Responsibilities

• Manage the delivery of CertiK’s KYC badge product
• Conduct interviews with project team members to assess risks and identify discrepancies
• Perform thorough investigations using open-source information with limited data
• Provide excellent customer service to clients undergoing the KYC process
• Communicate with teams about KYC badge status and requirements
• Help customers submit identification documents and verify them through systems
• Document your findings clearly to support each KYC badge decision
• Evaluate project teams for quality and risk factors
• Create content and thought leadership related to KYC and investigations in Web3

Requirements

• 3+ years of experience in investigations, KYC or a related field
• Proven experience conducting complex behavioral interviews
• Fluent in English 
• Excellent verbal and written communication skills
• Experience performing OSINT investigations
• Familiar with Web3 social media platforms, especially X/Twitter
• Understanding of KYC regulations, AML/CFT laws, and compliance standards
• Highly organized and self-driven, able to work independently 
• Comfortable in a fast-paced startup environment
• Able to manage multiple projects and prioritize tasks effectively
• Passionate about crypto and eager to learn about new projects

CertiK accepts applications for this position on an ongoing basis. CertiK is proud to offer medical, vision, and dental insurance, 401(k) plan with company matching, life and accidental death and dismemberment insurance, HSA (with high deductible plan), FSA, and other benefits to all full-time employees, along with flexible paid time off and holidays. CertiK also offers a variable commission program for business development sales roles. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. CertiK is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. CertiK will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. All CertiK employees are expected to actively support diversity on their teams, and in the Company.